Privacy Policy

Test My Electrics Ltd is a company registered in Scotland. We trade as Test My Electrics and provide electrical inspection, testing, installation, and repair services across Ayrshire, Glasgow, and the wider West of Scotland.

For the purposes of UK data protection law, Test My Electrics Limited is the data controller for personal data collected through this website and in connection with our services.

You can contact us at: [email protected] or by calling 01292 432525.

We collect personal data in the following ways:

Contact forms: When you submit an enquiry through our website, we collect your name, email address, phone number, and the details of your enquiry.

Telephone and email enquiries: When you contact us directly by phone or email, we may retain records of that communication including your contact details and the nature of your enquiry.

Service delivery: When we carry out electrical work at your property, we collect information necessary to provide the service, including your name, address, and details of the work carried out. We also issue certificates and reports (such as EICRs) which form part of the legal record of the installation.

Website usage data: We may collect anonymised data about how visitors use our website, including pages visited, time spent on the site, and the device and browser used. This data does not identify you personally.

We use the personal data we collect for the following purposes:

To respond to your enquiry and provide a quotation for our services.

To carry out and manage the electrical services you have requested.

To issue certificates, reports, and other documentation required by law or regulation in connection with electrical work.

To send you information about your booking, appointment, or job status.

To comply with our legal obligations, including health and safety requirements and building regulations.

To improve our website and services based on anonymised usage data.

We process your personal data on the following legal bases under UK GDPR:

Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract — for example, responding to an enquiry or carrying out electrical work.

Legal obligation: Processing is necessary to comply with a legal obligation — for example, issuing electrical certificates required under building regulations.

Legitimate interests: Processing is necessary for our legitimate interests in running our business, responding to enquiries, and improving our services, where those interests are not overridden by your rights.

Consent: Where we rely on consent (for example, for marketing communications), we will make this clear at the point of collection and you may withdraw consent at any time.

We do not sell your personal data to third parties.

We may share your data with the following categories of third party where necessary:

Regulatory bodies: We are registered with NAPIT and SELECT. As part of our registration obligations, we may be required to submit details of notifiable electrical work to the relevant authority.

IT and software providers: We use third-party software to manage our business operations, including job management, invoicing, and communication tools. These providers process data on our behalf and are bound by data processing agreements.

Professional advisers: We may share data with our accountants, insurers, or legal advisers where necessary.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

Enquiry and contact data: We retain records of enquiries for up to two years from the date of last contact.

Service and certification records: Electrical certificates and reports (including EICRs) form part of the legal record of an installation. We retain these records for a minimum of six years in line with industry practice and our regulatory obligations.

Financial records: We retain invoices and payment records for six years in accordance with HMRC requirements.

When data is no longer required, it is securely deleted or anonymised.

Under UK data protection law, you have the following rights in relation to your personal data:

Right of access: You have the right to request a copy of the personal data we hold about you.

Right to rectification: You have the right to ask us to correct inaccurate or incomplete personal data.

Right to erasure: You have the right to ask us to delete your personal data in certain circumstances.

Right to restrict processing: You have the right to ask us to restrict how we use your data in certain circumstances.

Right to data portability: You have the right to receive your personal data in a structured, commonly used format in certain circumstances.

Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interests as our legal basis.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. You will not be charged for making a request.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and to collect anonymised usage data.

Essential cookies are necessary for the website to function and cannot be switched off. They do not store any personally identifiable information.

Analytics cookies help us understand how visitors use our website so we can improve it. These cookies collect information in an anonymised form.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

We take the security of your personal data seriously. We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

We limit access to your personal data to those employees and contractors who have a business need to know. They are subject to a duty of confidentiality.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, notify you directly.

Our website may contain links to third-party websites. This privacy policy applies only to our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before providing any personal data.

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page shows when the policy was last updated.

We encourage you to review this policy periodically. Where changes are significant, we will take reasonable steps to bring them to your attention.

If you have any questions about this privacy policy or about how we handle your personal data, please contact us:

Test My Electrics Ltd (trading as Test My Electrics)

Email: [email protected]

Telephone: 01292 432525

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